Don’t Sweat the Small Stuff; Acceletronics has you Covered

Acceletronics Customer Testimony

“I have been perfectly happy with Acceletronics. We’ve had more consistent PMI’s than ever before and prompt service when our machine has been down. Our biggest issue with Varian service was getting attention to the small issues, those that did not ‘down’ the machine. Thus far, all issues, big and small, are addressed with Acceletronics,” Michel Huberts, MS, DABR, medical physicist with McLaren- Greater Lansing University of MI Health System.

We can’t control everything. In life, things happen. Just like sometimes an issue will arise with your linear accelerator. Whether it is a big issue that causes down time or a small issue that causes a problem, it is important that you can count on receiving quality service in a timely manner. Here at Acceletronics, we pride ourselves on being available 24/7, 365 days a week. Whether your issue is big or small, our team of experts will have your linear accelerator running at top performance in no time.

To provide a consistent level of quality service, we are committed to tailoring our linear accelerator agreements to meet the specific needs of each facility. Examples of our agreements and what they cover include:

Time and Materials

24/7 support
15 minute phone response
Fixed labor rate
Discounted parts

PMI Plus

24/7 support
Quarterly PMI
15 minute phone response
Fixed labor rate
Discounted parts

G-Max

24/7 support
Quarterly PMI
15 minute phone response
Rapid on-site response for emergency service
Scheduled support for non-emergency service
Parts coverage (partial)
Fixed labor rate
Uptime guarantee

Fixed Priced on Parts and Labor

24/7 support
Quarterly PMI
15 minute phone response
Rapid on-site response for emergency service
Scheduled support for non-emergency service
Parts coverage
Glassware coverage
Predictable annual costs
Uptime guarantee

Don’t see an agreement that meets all of your needs? Don’t worry! We can work with you to create an agreement that is perfect for your facility. For more information on our linear accelerator service agreements and to request a quote, visit the Acceletronics website today!

A “down” linear accelerator has a huge impact on not only your facility, but also your patients. At Acceletronics, our goal is to decrease the chances of down time by providing ongoing maintenance, as well as quick service for the unexpected issues. When the small or big issues arise, we have got you covered!

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